IT Desktop Support and Managed Networks

IT Support

  • Fixed Cost support packages to suit your business
  • Onsite and remote hardware and software support
  • Remote Backup Solutions
  • Security End Point and Firewall Solutions
  • Consulting and technology road mapping
  • System migration to Microsoft Office 365 and Azure
  • Domain name registration and Website hosting support
  • Disaster Recovery

It’s about people – not machines

If you are looking for a whole of Business approach, our Business development managers are here for you to listen to you and get the feel for what your business does and how it operates. We also consider the business culture and demographic of your staff so to best understand what computing systems best suit your business. Then we look at the operations and procedures and we use our experience and knowledge to provide you with informed advice.

IT Support questions to consider

There is a myriad of technology options to choose from but the key elements about your data that never change are….

  • Is the data secure?
  • Is it backed up?
  • What happens if disaster strikes?
  • What is the course of action if you suffer a data breach?
  • Is it easily accessible?
  • Is the software being used supported?
  • Are your servers and storage devices up to date and in good order?
  • Are the end user devices fast and reliable?
  • If something goes wrong are you able to easily contact support to get it fixed quickly?

If you are unsure about the above questions, we would love to hear from you as we would love to discuss as your IT support Consultant. To take what you have and turn it into IT GOLD.

Call us today on 1300 ITGOLD or email us at sales@itgoldsolutions.com.au