Fast internet.
Local support.
Built for business.
Keep your team connected with business internet selected for your workplace, configured properly and backed by IT Gold support.
From NBN to enterprise fibre, we help you choose the connection, equipment and backup options that fit the way you work.
Brisbane & Gold Coast · Nationwide delivery through our partner network
Illustrative solution. Inclusions depend on your agreed service.
Your business depends on it.
The setup should reflect that.
Your connection supports your phones, cloud services and everyday work. Choosing it deserves more thought than comparing download speeds alone.
We look at your people, applications and premises, then recommend a practical way to connect them.
Talk through your requirementsA service that fits the workplace.
- Users and locations
- Cloud and phone requirements
- Upload and download needs
- Backup and recovery priorities
We check availability for your address before recommending a connection or preparing a quote.
From everyday business NBN
to enterprise fibre.
Start with your workload and the services available at your premises. We explain the options and confirm the final scope in your proposal.
Availability, speeds, data allowances, static IP options, installation charges, contract terms and service commitments are confirmed for the selected service. Actual performance also depends on your network, equipment and usage.
Get connected.
Stay supported.
We bring the internet service and the workplace setup into the same conversation, with responsibilities agreed before work begins.
Onsite setup
Connect the service to your workplace network, configure the agreed equipment and validate the setup before handover.
A team to contact
Get help with the connection and surrounding network from people who understand your environment and can coordinate the next step.
Backup connectivity
Discuss a mobile backup service and compatible equipment to provide an alternative path when the primary connection is unavailable.
Managed firewall options
Match your connection with suitable firewall protection and management, rather than treating internet access and security as separate decisions.
Capacity for the way you work
Consider video calls, cloud applications, large file uploads and the number of active users when choosing a service.
Your wider IT environment
Review the local network, Wi-Fi and business devices alongside the connection, so the plan considers more than the advertised line speed.
A backup path.
A better continuity plan.
When the primary service has a problem, a configured mobile backup connection can give your business another way online.
We assess available 4G/5G coverage, suitable equipment and which applications need priority during an outage, then agree how failover should work.
Discuss mobile backup- Coverage & capacity
Assess the mobile signal, data allowance and expected load at your premises.
- Failover & applications
Configure compatible equipment and test the agreed switching behaviour.
- Power & dependencies
Consider router power, local equipment and any application limitations.
Backup does not guarantee uninterrupted service. Switching may interrupt active sessions; coverage, data limits and available power affect operation.
Choose around your work.
Understand the details.
| Consideration | Why it matters | What we discuss |
|---|---|---|
| Upload capacity | Sending large files, backups and video calls. | Your workload and available speed profiles. |
| Support & restoration | Knowing what happens when there is a fault. | Service hours, escalation and applicable targets. |
| Backup options | An alternative path if the primary service fails. | Coverage, data, equipment and failover testing. |
| Installation & terms | Understanding delivery and total commitment. | Lead times, setup costs and contract duration. |
One team.
A connected view of your business.
Internet & business phones
Coordinate your internet service and cloud calling so capacity, equipment and call routing are considered together.
Networks & cyber security
Discuss managed firewall, Wi-Fi and ongoing support options alongside the service, with inclusions confirmed in your proposal.
We help manage the whole connection.
Check
Confirm your address, existing service and the options available for the site.
Plan
Agree the service, equipment, backup options and installation requirements.
Install & test
Coordinate delivery, configure the agreed setup and validate operation.
Support
Provide a clear contact path and the support or monitoring agreed for your service.
Your internet questions, answered.
Can you check what is available at our address?
Yes. Send us the full service address, business name and a brief description of your requirements. We can assess available services and explain any qualification or site work needed before a final quote.
How do we know which speed to choose?
We consider the number of active users, cloud applications, video meetings, file transfers and other workloads. Upload capacity and the local network can matter as much as the advertised download speed.
What is different about Enterprise Ethernet?
It uses a business fibre access connection with symmetrical speed profiles. Traffic priority and service options depend on the selected service. We explain the retail offering, qualification and installation requirements rather than assuming every fibre connection has the same features.
Is mobile backup included with every connection?
Your proposal confirms whether backup is included or offered as an additional service, along with data allowances, coverage requirements, compatible equipment and charges. We also agree how it will be configured and tested.
Can you help us switch from our current provider?
We review the existing connection and any related services, then coordinate an agreed changeover plan. Timing and continuity depend on the access type, provider processes and site work. Keep existing services active until we confirm the appropriate next step.
Do you supply the router and set up the network?
We confirm equipment, configuration, onsite work and any wider network changes in your proposal. Managed firewall, Wi-Fi, monitoring and ongoing IT support can be scoped alongside the connection.
Let’s find the right
connection for your business.
Tell us where you are, how your team works and what your current connection needs to do better. We’ll help you work out the next step.
